BACK OFFICE PROCESSING

1. Collections

Analytical reviews of Accounts Receivables and identification of past due balances include, but are not limited to, the following services:

• Communicating with our clients’ Accounts Receivables Departments;
• Providing details regarding overdue balances;
• Transmitting copies of requested invoices/statements to clients; and
• Researching disputed items.

2. Data Entry and Transcription

The Great Mile offers a wide ranging, full complement of back office services for tasks such as data entry, data cleansing, content management, and form processing allowing our customers to concentrate their energy on higher value work. Each activity The Great Mile takes on is thoroughly mapped, including adherence to quality measures, to make sure that our customers’ work is done properly and with minimal errors. The Great Mile provides extensive operational analysis & reporting in whatever time frame the client prefers.

3. Billing Services

Leveraging resources and extracting the most value achievable from overheads is imperative for a business in today’s demanding economic environment, Our billing solution delivers capture of Accounts Receivables to ensure cost efficiency.

Leveraging resources and extracting the most value achievable from overheads is imperative for a business in today’s demanding economic environment, Our billing solution delivers capture of Accounts Receivables to ensure cost efficiency.

Our solution delivers measurable results by aligning our client’s technology solutions with our human capital resources. Our Billing Processes are fully transparent and information for each transaction is linked together and accessible by all authorized individuals.

THE GREAT MILE’S BILLING OUTSOURCING AIDS IN OUR CLIENT’S SUCCESS BY PROVIDING THEM WITH KEY BENEFITS, INCLUDING:

• Reducing invoice deduction issues and receivables dilution
• Centralized archiving of all receivables data and documents
• Linking invoices to critical supporting information
• Notifications of missing documents
• Facilitating reconciliation of invoices to remittance
• Reducing operating and collections costs
• Implementing operational best practices
• Automating data management, imaging and document linking and workflow

The Great Mile’s Billing outsourcing allows your company to quickly reduce costs for its operations and improves collections activities, as well as allows your limited staff to focus on more strategic activities. This, combined with increasing working capital and profitability, provides a high ROI. The Great Mile’s team is responsive, dedicated, and highly trained to deliver customer satisfaction. We ensure high-quality, consistent service and our regular audit provides clients with the assurance that The Great Mile’s operations controls are in place to provide our clients with an always dependable service.